+370 682 09111
serve@serve.lt
ltru
Login
Customer Support

After You expand possibilities of the Appointment Book with the new modules, You will decide whether you are fine with the SERVE Professionals manual or You need additional support. SERVE Professionals consultants will accommodate both the system to Your business and the business to the system. In other words, they will analyse the work procedures of Your company and suggest possible improvements. Furthermore, they will train the staff to use the system for gaining a maximum benefit.

The system SERVE Professionals is fully protected from any unauthorized access. Customer or technical support is available only with the Client’s request or consent. We guarantee confidentiality by Service Agreement.

MEANS OF SUPPORT

  • By phone or Skype
  • Email consulting within 8 hours
  • At Customer’s workplace
  • Remotely

Remote service is provided by using a special remote access software, which You can download here(OS Windows only):

Customer Support

SERVICES Remotely At Licencee’s workplace
Subscription service*
  • Business consulting.
  • User consulting relating all options, settings and usage of the system.
  • System update software for the Licencee.
During working hours:
For free

During non-working hours:
15 min. 13 € Lt

During working hours:
Additional fee
15 min. 7,50 €

During non-working hours:
15 min. 17,50 €

Travel costs outside Kaunas city:
1 €/ km

(Starting point: Raudondvario pl. 164a, Kaunas)

Situational consulting
  • System installation and configuration.
  • Business consulting.
  • User consulting relating all options, settings and usage of the system.
During working hours:
15 min. 9 €
10 h. 325 €

During non-working hours:
15 min. 13 €

During working hours:
15 min. 12 €

During non-working hours:
15 min. 17 €

Travel costs outside Kaunas city:
1 €/ km

(Starting point: Raudondvario pl. 164a, Kaunas)

ADDITIONAL SERVICES
  • Additional programming
  • Additional services according to the Service Agreement
1 h 45 €1 h 30 €

* Monthly price of subscription service is indicated on page PRICES. Choose the number of employees/ users. If subscription service is not ordered, the price of situational consulting will be applied.

For more information, please contact us.

SERVE Professionals support center

Tel. +370 682 09111
Email: serve@serve.lt
Skype: serve.support
Working hours: 9:00 -17:00 (Lithuania, GMT+2)

* Prices do not include VAT when applicable
Your name
Email
Phone number
Your message
Need the presentation of the system SERVE Professionals.
Send