SMS and @ messages
The computer-aided CRM function will send a birthday greeting or a reminder of the booking to the customer. Once the customer answers YES or NO to the message, the colour of the customer's booking in the system will change automatically. You will be able to inform the customers of various promotions, advertise goods, and remind them that it is time to arrive for routine treatments.
-
SMS and @ messages
The computer-aided CRM function will send a birthday greeting or a reminder of the booking to the customer. Once the customer answers YES or NO to the message, the colour of the customer's booking in the system will change automatically. You will be able to inform the customers of various promotions, advertise goods, and remind them that it is time to arrive for routine treatments.
-
SMS message for the supervisor and employee
Every evening, automated feature, will send supervisor the daily turnover report and every employee's work schedule for tomorrow.
-
Personal Registration Window
Each specialist can see his/her timetable for the coming weeks. Use the scroll bar to see more.
-
Waiting List
As soon as an available appointment time emerges (due to the no-show by a customer or changes in the timetable), the specialist will be informed of an arriving customer.
-
Booking Colour Scheme
It will improve time planning and help you to serve more customers. You will always see which specialist is available and which one is busy. You will know in advance if the customer is coming late or is not able to arrive as scheduled.
-
Information Icon
It is a message displayed at the right time in the right place, which helps to service the customers. If a customer has specific features or wishes, the information icon will remind the specialist thereof.
-
Injection Map
Descriptions of treatments will provide specialists with information on all injections received by the customer. The doctors can compare the injection “maps”.
-
Workplace Planning
It will prevent situations when several treatments are scheduled in the same room equipped with special gadgets required for the treatment at the same time by different specialists.
-
Customer Visit History
You will compile information about services provided to a customer. The specialists will be able to enter descriptions of the used materials. If you want to see the service prices and discounts, also use the module
Financial Operations and Reporting.
-
Customer Bookings
Here you can see scheduled bookings. You can print out short of full versions of reminders for the customers.